Are you seeking clarification on how HotDoc manages the information provided to us?
With the recent news about the ACCC taking legal action against another online booking provider, due to alleged misuse of patient information and altering of reviews.
We wanted to reassure all of our customers that HotDoc does not and will never sell patient information to third parties.
Due to the amount of press coverage, many patients are understandably concerned and seeking more information from practices on how their booking provider handles their information.
Everything we do is underpinned by our vision: To improve the healthcare experience for everyone in Australia.
Please read our Patient Privacy Statement which can be found online or in-app that has a more detailed breakdown on how we do and do not use patient information.
Please read our Public Statement and feel confident that your information and privacy has been maintained by HotDoc when making appointments.