Every effort will be made to accommodate your preferred appointment time and Doctor.
Urgent cases will always be given priority, and these may cause the Doctor to run late for your booked appointment time. Our Receptions staff will attempt to contact you if there is any unforeseen delay, or your doctor has been called away.
Longer consultation times are available, so please ask our Receptionist if you require some extra time. Examples of this include
- Pap Smears, or Insertion/removal of Implanon
- Mental health counselling, including Mental Health Care Plans
- Driving Licence medicals, Insurance or pre-employment medicals
- Multiple or complex medical problems
- New patients with complex medical needs
Please note, all Procedures will need to have been discussed with the Doctor first so that enough time and resources can be allocated to that appointment.
We apologise for any extended delay when waiting to see the Doctor. Please let the Receptionist know if you need to be anywhere else by a certain time and we will try to help you as best we can.
If you are unable to attend an appointment, please let us know so we arrange a new time. Your old time can be used to help someone else. Repeated non-attendance for booked appointments may result in further requests being restricted.